Degraded Performance of Soomo Messenger

Incident Report for Soomo Learning

Resolved

Soomo's Messenger provider experienced an outage between 9:07 a.m. - 9:47 a.m. ET. Users were able to send messages but may have experienced delayed responses during this time

Posted Jan 05, 2026 - 10:10 EST

Investigating

Soomo’s Messenger is experiencing degraded performance. At this moment, users are able to send messages to us; however, our support team may be temporarily unable to respond. Alternatively we can be reached via phone at (888) 240-0314.

We are monitoring this until the issue is resolved.

Posted Jan 05, 2026 - 09:48 EST

This incident affected: Soomo Messenger.