All Systems Operational

About This Site

Welcome to Soomo Learning's status page. Your friends at Soomo keep a close eye on the systems behind the scenes. Any interruptions planned or otherwise will be noted here. If you are experiencing any sort of trouble with Soomo Learning webtexts, please give us a heads up by emailing support@soomolearning.com or calling our friendly help desk staff at 888.240.0314. Thanks!

Soomolearning.com ? Operational
Webtexts.com ? Operational
Mobile Services ? Operational
Soomo Messenger ? Operational
LMS Grade Updates ? Operational
Link Checking ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Quarterly Scheduled Maintenance Sep 27, 2024 04:00-06:00 EDT
We'll be completing scheduled maintenance between 4:00 a.m. and 6:00 a.m. ET on Friday, September 27, 2024. We expect less than 15 minutes of downtime during this period.
Posted on Mar 27, 2024 - 12:22 EDT
Quarterly Scheduled Maintenance Dec 27, 2024 04:00-06:00 EST
We'll be completing scheduled maintenance between 4:00 a.m. and 6:00 a.m. ET on Friday, December 27, 2024. We expect less than 15 minutes of downtime during this period.
Posted on Mar 27, 2024 - 12:23 EDT
System Availability ?
Fetching
Core App Response Time ?
Fetching
Past Incidents
Jun 12, 2024

No incidents reported today.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 04:00 EDT
Scheduled - We'll be completing scheduled maintenance between 4:00 a.m. and 6:00 a.m. ET on Friday, June 7, 2024. We expect less than 15 minutes of downtime during this period.
Mar 27, 12:21 EDT
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.

May 29, 2024
Resolved - Soomo’s Messenger and Help Center provider, Intercom, now shows that their services have completely recovered. We believe this incident is now concluded. Please reach out to our Support team at support@soomolearning.com if you experience any further issues.
May 29, 13:37 EDT
Monitoring - Soomo’s Messenger and Help Center provider, Intercom, started experiencing degraded performance at 11:00 a.m. ET. Intercom now shows that their services are recovering, but some users may not be able to load the Soomo Messenger or our Help Center articles. We will continue to monitor this until the issue is resolved.
May 29, 12:55 EDT