Soomo Learning Status

All Systems Operational

About This Site

Welcome to Soomo Learning's status page. Your friends at Soomo keep a close eye on the systems behind the scenes. Any interruptions planned or otherwise will be noted here. If you are experiencing any sort of trouble with Soomo Learning webtexts, please give us a heads up by emailing support@soomolearning.com or calling our friendly help desk staff at 888.240.0314. Thanks!

Soomolearning.com Operational

Webtexts.com Operational

Mobile Services Operational

Soomo Messenger Operational

LMS Grade Updates Operational

Link Checking Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

System Availability

Fetching

Core App Response Time

Fetching

Past Incidents

Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

Significantly degraded performance

Resolved - On Sunday, July 25, from 10:39 p.m. EDT to 11:19 p.m. EDT, webtexts.com became significantly degraded due to an issue with our background job processing queues.

During this time, students were unable to save and submit work in their webtexts, and all users encountered trouble loading webtexts. The issue has been resolved, and all Soomo products and services—including Analytics and grade delivery services—are operating normally at this time.

Please email support@soomolearning.com with any questions.
Jul 25, 22:30 EDT

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.