Degraded Performance 7/28
Incident Report for Soomo Learning
Resolved
Due to an issue with one of our service providers, students and instructors may have received failed web requests on Tuesday, July 28, 2020, from 4:32 a.m. to 6:14 a.m. ET.

For example:
- students accessing the webtexts through a browser or mobile app may have experienced a delay in loading a page
- scores to an LMS may have been delayed

The issue is now resolved, and all student scores are up to date. No work was lost. If any instructor or student experiences anything unexpected, please let us know by contacting support@soomolearning.com
Posted Jul 28, 2020 - 06:30 EDT
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