Site availability is reduced

Incident Report for Soomo Learning

Resolved

After deploying the workaround, we have not heard any further report of issues reported. Therefore, we will consider this issue resolved for our users.

Posted Aug 23, 2022 - 21:09 EDT

Monitoring

We have applied a workaround which may allow users to access www.webtexts.com. Please let us know if you are still experiencing issues connecting.

Posted Aug 23, 2022 - 20:13 EDT

Update

This outage continues, with no expected time to resolve yet.

Posted Aug 23, 2022 - 20:00 EDT

Identified

Our website, www.webtexts.com, is currently unavailable for some users. The cause of this unavailability appears to be a DNS issue that one of our service providers is experiencing.

We will update this incident when we have more information about this outage.

Posted Aug 23, 2022 - 19:35 EDT

This incident affected: Webtexts.com.