All Systems Operational

About This Site

Welcome to Soomo Learning's status page. Your friends at Soomo keep a close eye on the systems behind the scenes. Any interruptions planned or otherwise will be noted here. If you are experiencing any sort of trouble with Soomo Learning webtexts, please give us a heads up by emailing support@soomolearning.com or calling our friendly help desk staff at 888.240.0314. Thanks!

Soomolearning.com ? Operational
Webtexts.com ? Operational
Mobile Services ? Operational
Soomo Messenger ? Operational
LMS Grade Updates ? Operational
Link Checking ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Quarterly Scheduled Maintenance Jan 2, 2026 04:00-06:00 EST

We’ll be completing some software updates between 4:00 a.m. and 6:00 a.m. ET on Friday, January, 2, 2026. We expect less than 15 minutes of downtime during this period.
Posted on Dec 31, 2024 - 15:42 EST
System Metrics Month Week Day
System Availability ?
Fetching
Core App Response Time ?
Fetching
Oct 30, 2025

No incidents reported today.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Upstream service provider issue impacting site performance
Resolved - This incident has been resolved.
Oct 21, 08:23 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 18:18 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 17:27 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 16:23 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 15:16 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 14:18 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 13:15 EDT
Monitoring - A failure at an upstream service provider has caused site performance issues. Users of the Soomo platform may experience pages loading slowly.
Oct 20, 12:00 EDT
Oct 20, 2025
Degraded Performance of Soomo Messenger and Help Center Articles
Resolved - This incident has been resolved.
Oct 20, 18:50 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 18:17 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 17:27 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 16:23 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 15:15 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 14:18 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 13:15 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 12:10 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 10:33 EDT
Monitoring - Soomo’s Messenger and Help Center provider is experiencing degraded performance. Users may not be able to load the Soomo Messenger or our Help Center articles. We are monitoring this until the issue is resolved.
Oct 20, 08:58 EDT
Outage of Soomo Messenger and Help Center Articles
Resolved - Soomo’s Messenger and Help Center provider experienced an outage between 2:49 a.m. - 5:49 a.m. ET. Users may not have been able to load the Soomo Messenger or our Help Center articles.
Oct 20, 02:30 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

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